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Customer Service Advocate II - BlueCross BlueShield of South Carolina

Job vacancy position Customer Service Advocate II - BlueCross BlueShield of South Carolina - Tennessee, was posted on 2013-01-16. Job location Nashville, TN.Below the summary of vacancy Customer Service Advocate II :
Opening Job
Customer Service Advocate II Job vacancy
Company
BlueCross BlueShield of South Carolina
State/Provinsi
Tennessee
Salary Estimates
US Salary Estimation
Date posted
2013-01-16
Source
BlueCross BlueShield of South Carolina
Requirement
Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquires may be non-routine and require deviation from standard screens...


Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquires may be non-routine and require deviation from standard screens, scripts, and procedures.

Performs research as needed to resolve inquiries. Required Education
High school diploma or equivalent Required Work Experience

One year of claims processing or customer service experience

Preferred:
Two years of Medicare Provider Enrollment credentialing

Five years of Medicare Provider Enrollment and customer service experience Required Skills and Abilities

Excellent verbal and written communication skills

Proficiency in spelling, punctuation and grammar

Strong human relations and organizational skills

Ability to handle high-stress situations

Good judgment

Ability to handle confidential or sensitive information with discretion

Ability to learn and operate multiple computer systems effectively and efficiently

Basic computer operating skills

Ability to use standard office equipment, including phone, fax machine, copier, printer, etc. Work City Nashville Work State TN
BlueCross BlueShield of South Carolina - 10 months ago